Computer system Repair Technicians Taking the Simple Way Out – The Wipe and Reinstall Fix

This “syndrome” in the laptop repair business ranks near the top rated of my aggravation list of practices by some pc repair technicians. I am referring to the practice of a few unprofessional laptop or computer repair technicians, and even some major business franchises, taking the effortless way out to repair a computer system by telling the buyer that they have to wipe the hard drive and reinstall almost everything.

In my head, I am nonetheless trying to figure out how somebody can contact wiping and reinstalling a “repair” for any computer system repair challenge. On my list of treatments, that is my last resort. Typically it kind of leaves me feeling a bit defeated. But, because I hardly ever have to ever do that, I feel only three or four occasions in the last 18 years, it is not a big problem for me.

So why do Laptop Repair Ventura County uncover it so quick to resort to destroying the customer’s data and wiping their hard drive as a answer to a pc repair trouble? Here are a couple of of the causes.

They actually do not know how to fix the challenge. This is the quantity a single purpose. Most of the time this is the method most frequently used by technicians that have small practical experience in actually troubleshooting and fixing computers, You know who they are. Its the guy, frequently barely out of higher school, that grew up playing with computers and constructed his own gaming program so he thinks he is an expert at repairing computer systems, or the person that household studied the certification books and proceeded to get a certificate simply because he answered all the query correct on a piece of paper. Any way it goes, they just don’t have the practical experience and this is their only option. What is worse is they are taking advantage of the customer that is trusting their “professional” conclusion that this is the ONLY resolution to their dilemma, usually leaving the consumer with a feeling of regret for not possessing backed up all their information, documents and photographs and losing them mainly because of the reinstall
Time and money equals income. It requires longer to troubleshoot and try remedial actions on a computer system with complicated difficulties. Generally a consumer is searching for the best price tag for the personal computer repair. In order to stay competitive and keep a volume of business, a computer system repair corporation may resort to the wipe and re-install of a laptop mainly because it takes substantially much less time than truly resolving the challenge. Hence, they can make far more revenue by taking the fastest route to getting the computer system up and operating again. Once more, not commonly in the customer’s most effective interest because they end up commonly losing their data and having to reinstall all of their application applications on their own.
Laziness. This comprises a little of both of the above plus a poor attitude, but is seriously self-explanatory. The pc tech or the enterprise philosophy is to take the easy way out, avoid achievable complications, get the laptop out the door repaired, and do so with the least work, time and expense. It is a “repair mill” mentality. In general, they just don’t care about the consumer. Rather, it is all about what ever is easiest and most lucrative. Again, the customer becomes an innocent victim of unprofessional organization attitudes and practices.
A comment response by a self-proclaimed personal computer repair guru on a forum posting by one more newbie technician asking “What is a good turnaround time on personal computer repair for buyers?” read the following: “It seriously depends on clientele, If you want to do this in a full time extent, you must be able to do this in about eight – 12 hours. If you just reimage the computer system it should not take a lot more than two hours.” I guess we know how he operates.

A correct technician can resolve almost any issue without resorting to wiping a difficult drive and reinstalling the operating program, also referred to as reimaging a personal computer. A technician with a genuine concern for the customer’s finest interest will use almost everything in their arsenal to fix a difficulty ahead of resorting to a total reimaging of a personal computer program.

In my own computer repair enterprise, I can web site many situations wherein a consumer brought a computer to me simply because they have been told by a different laptop or computer repair person that it was vital to reimage the customer’s laptop or computer resulting in total loss of their data, only to find that certainly, it could be fixed without any loss. Yes, often it costs a lot more than reimaging a method due to the longer repair processes, but the buyer much more frequently than not would rather pay a bit far more than lose all their data, and all too frequently, their valuable libraries of family memories on the computer in digital photographs.

My suggestions to buyers is to ask around and check the reputation of the personal computer repair tech. Don’t be gullible and very easily accept a laptop or computer repair technician’s assertion that a total wipe and reinstall of the hard drive is essential. Drill them on the factors why it is important, and what the options are. At the extremely least, constantly tell a laptop repair particular person or company that they must speak to you for authorization just before wiping your hard drive and reimaging your personal computer. Be conscious as effectively, that several of the huge franchise operations use a business enterprise model wherein a series of mandated minimal troubleshooting steps are undertaken before the corporation policy dictates a full reinstall of the laptop or computer is necessary for problem resolution.